Coaching Skills to Empower, Engage & Encourage (1 Day)

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‍Course Code: COACHMAN

Duration: 1 day

COURSE AIMS:

Coaching is a development approach in which leaders and managers talk with team members– or "coachees" – about work-related issues and ideas, in one-on-one sessions that are centred on the coachees' needs. Coaches don't point to solutions. Instead, they encourage coachees to find their own best way forward.

Coaching is an extremely powerful technique that can have life-changing results. This programme will help you understand the responsibility that the coach has for the coachee, as well as show you how to facilitate the development of your team members.

COURSE PRE-REQUISITES:

This programme is for you if your management role involves motivating and developing people. Both practical and interactive, this programme will give you the skills you need to guide others to a realisation of their potential.

COURSE OBJECTIVES:

On completion of this course delegates will be able to:

• Understand the differences between coaching, mentoring counselling and training
• Explain and apply the techniques of effective feedback in coaching
• Understand the benefits of effective coaching to improve performance and motivation
• Consider and apply effective coaching techniques
• Set clear objectives and action plans
• Understand the psychology of coaching
• Evaluate your effectiveness as a coach

COURSE CONTENT:

Introduction and Objectives

What is Coaching?

• Coaching defined
• Difference between coaching, mentoring, counselling and  training
• Benefits of coaching

The Role

• Qualities of a good coach
• Relationship management using Johari Window

The Skills of a good coach

• Active listening
• Questioning techniques
• Observational skills
• Motivational and development feedback
• Setting SMART objectives

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Models of Coaching

• Coaching methods and styles
• Mindset – the psychology of coaching
• KASH- knowing when to coach
• GROW
• The structure of a coaching session

Wheel of work- real time coaching practice

Action planning

Review of Programme

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