Conducting Performance Reviews (Half Day)

‍Course Code: APPTECH

Duration: Half Day

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COURSE AIMS:

Developing skills for successful performance reviews. The performance review is an important tool in the performance management cycle. They are a vital mechanism for line managers to assess, develop and motivate staff.

COURSE PRE-REQUISITES:

This programme is for you if you are a line manager who wants to realise the benefits of reviews and maximise their contribution in the performance management cycle. It will give you the techniques and confidence necessary to ensure the success of your appraisal meetings. You will also learn how to provide constructive, motivational feedback and set realistic and achievable targets.

COURSE OBJECTIVES:

On completion of this course delegates will be able to:

• Gain an appreciation of how everyone benefits from a structured performance appraisal system
• Effectively plan and prepare for appraisals/review meetings
• Practise some appraisal techniques before you implement them
• Carry out effective review meetings
• Make the review a motivational one

COURSE CONTENT:

Introduction and Objectives

Performance Management

• The objectives of appraisals/reviews
• The benefits of the review process to all
• Performance management cycle

Appraisal Skills

• Opening the discussions effectively and professionally
• The power of questions
• Listening skills
• Giving feedback
• Motivational appraisals

Appraisal Best Practice

• 3 Main principles
• Structuring the meeting
• Handling the forms- note taking and recording
• Discussing differences

Preparing for a Review

• Plan and Prepare-gathering all the facts
• Examining the evidence
• Reviewing performance standards
• Objective setting and career goals using SMART
• Providing support and coaching

Case Studies to reinforce the learning

Action planning

Review of Programme

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